Terms & Conditions

Payment Policy

All payments for bookings are due on arrival unless specified in our cancellation policy below for specific dates/holidays/events. Please ensure you check these prior to completing your booking.
If you want to prepay for your booking email us and we can either charge your card or provide bank account details.
If you wish to direct credit any pre payment or deposit due you must contact us in advance of the payment due date or you card will be used.
All credit cards payments either processed by us or used on arrival will incur a 2.5% processing fee.

Cancellation Policy

Standard: Free Cancellation up to 2 pm 3 days prior to arrival. If you cancel after 2pm 3 days prior of arrival date or fail to arrive the booking is payable in full.
Xmas/New Year 24 Dec -7th Jan:
ACCOMMODATION: Booking is payable in full when the booking is made. 50% is refundable if cancelled prior to 30th November. Becomes fully non refundable on or after 30 November.
CAMP SITES: Payment in full will be processed on 31st October 2019. 50% is refundable up to 30 November 2019. Booking becomes non refundable at 30 November 2019
Public Holiday Weekends: 50% non refundable deposit is Payable 14 days prior to booking date. Fully Non Refundable if cancelled after 2pm 3 days prior to booking date.
Maadi Cup Week: Free Cancellation up to 30 November 2019. 50% non refundable deposit is payable on 30 November. Balance 50% payable 31 January. Booking becomes fully non refundable at 31 January.


Contact Us

Twizel Holiday Park
122 Mackenzie Dr, Twizel
New Zealand

Phone: +64 3 435 0507


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